Privacy Policy
Updated: 5/9/2024
Seasonal ("we," "us," or "our") is committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and disclose personal information when you interact with our website www.stayseasonal.com (the "Site") and use our vacation rental services.
Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Information: When you make a reservation or inquiry, we may collect personal details such as your name, address, email address, phone number, and payment information.
- Booking Information: We collect data related to your reservations, including the dates of your stay, the rental property selected, and any special requests.
- Communication Data: We may retain records of your communications with us, including emails and messages exchanged through our website or other communication channels.
- Device Information: When you visit our website, we automatically collect information about your device, such as your IP address, browser type, and operating system.
How We Use Your Information
We use the information we collect for various purposes, including:
- Processing and managing your reservations, inquiries, and payments.
- Communicating with you about your bookings, responding to your inquiries, and providing customer support.
- Improving our services, website functionality, and user experience.
- Personalizing your experience on our website and tailoring our offerings to your preferences.
- Sending you promotional offers, newsletters, and other marketing communications, where permitted by law.
- Detecting, preventing, and addressing technical issues, security vulnerabilities, and fraudulent activities.
Data Sharing
We may share your personal information with third parties under the following circumstances:
- With service providers who assist us in operating our website, processing payments, or providing other services related to our business.
- With property owners or managers to facilitate your reservations and ensure a seamless rental experience.
- With law enforcement authorities, government agencies, or other third parties when required by law or to protect our rights and interests.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices
You have certain rights and choices regarding the collection and use of your personal information:
- You may choose not to provide certain personal information, but this may limit your ability to use certain features of our website or make reservations.
- You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
California Residents: Your Rights Under the CCPA
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). These rights include:
- The right to know what personal information we collect about you and how we use it.
- The right to request access to and deletion of your personal information.
- The right to opt out of the sale of your personal information, if applicable.
To exercise your rights under the CCPA, please contact us using the contact information provided below.
Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website.
Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.
Severability
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable under any applicable law, the remainder of the Privacy Policy shall continue in full force and effect.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@stayseasonal.com.